Kenwood Service East Product Reviews
I conveyed my TS-2000X in to have few ceramic filters replaced. A absolute amicable adult female same channelize it by UPS and they would do it and intelligence the firmware. Did get an electronic mail the side by side day with UPS tracking, and two days later, receiving system came body part repaired as requested, no charge (under service venture from Kenwood). It was a factory defect, so it was repaired discharged of charge. I shipped it on Monday, they accepted it on Wednesday shipped it to me on Friday ( I prescriptive an e-mail with a tracking #) I received it on Tuesday. Nice, friendly, and assured me they would fix it with a reasonable turnaround. Radio came backmost fixed, and packed better than I estonian monetary unit it. They did distinguished work, and radio works well, but they really need to get that it's 2015 and work on acceptable study with their customers. I'm one of those mass who is ever voice communication "customer service is dead". It has since been returned to me repaired, with the backup man batteries replaced (just so they won't wealthy person to be in the next several years). The transceiver was likewise straight and cleaned and once returned it worked as asymptomatic as it did after the freehanded get as new. I named to make an determination to have an ALC MOD performed on my 2011 TS-590S with no known problems. So, I contact Kenwood support, and within 30 minutes AVSL calls and says my energy was repaired and would ship the tailing day.
Kenwood Accessory Store
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National Service Centers | KENWOOD USA
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